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(According to Esther Derby and Diana Larsen (Agile Retrospectives – Making Good teams great. External source: https://pragprog.com/titles/dlret/agile-retrospectives/ )
Set the stage
Set the goal
Give people time to “arrive” and get into the right mood
Gather data
Help everyone remember
Create a shared pool of information (everybody sees the world differently)
Generate insight
Why did things happen the way they did?
Identify patterns
See the big picture
Decide what to do
Pick a few issues to work on and create concrete action plans of how you’ll address them
Close the retrospective
Clarify follow-up
Appreciations
Clear end
How could the retrospectives improve?